# Introduction

This client side API is available after you correctly integrated the moinAI Chat Widget into your website.

Keep in mind: The examples here are purposefully written in ES5 Javascript syntax to be fully compatible for Google Tag Manager integration. Feel free to use ES6 if you dont use GTM and like to do so.

# Getting Started

If you wish to start manipulating the widget with the API right away you will have to register a chatWidgetReadyfunction in the global window object. This function is called by the moinAI Chat Widget after successfull initiation and after making sure everything works.

window.chatWidgetReady = function() {

  /* the moinAI Chat Widget will call this function
  * upon bootstrapping itself and having full interoperability
  * place your code in here
  */

}

❗️❗️ Attention: keep in mind that a second registering of this function will overwrite the function before it. You have to consolidate your API functions here and/or make sure your usage of the API is clearly happening while the site and widget are expected to be interoperable. ❗️ ❗️

# Namespace

The Client Side API lives in the window.moinnamespace in your DOM and is exposed by the widget upon successfull bootstrap. The old namespace was window.knwophere.apiand is deprecated. It still works to be backwards compatible but will be EOL 1.11.2025.

# Methods

# open()

# Arguments

none

# Usage

Open the Widget. Does nothing if already open.

window.moin.open()

# close()

# Arguments

none

# Usage

Close the Widget. Does nothing if already closed.

window.moin.close()

# toggle()

# Arguments

none

# Usage

Toggle the Widget open state. Open->Close ; Close->Open

window.moin.toggle()

# teaser({options})

❗️❗️ Attention: Only use this if you know what you are doing. The Hub has a full "Teaser Management" section which includes advanced ordering/filtering of which teaser to send to which audience and has the appropriate stats if used. Only use manual teasers if your usecase is specifically NOT covered by the existing interface. ❗️❗️

# Arguments

# showTeaser

  • Type: Boolean
  • Default: true

# showAvatar

  • Type: Boolean
  • Default: true

# message

  • Type: string
  • Default: ''

# quickActions

  • Type: Array
  • Default: []

Expects quickActions Objects like:

{
  text: 'quickActionText', 
  intent: 'intent_identifier_1'
}

# Usage

Open teaser without Avatar and without quick actions

window.moin.teaser({
    showTeaser: true, 
    showAvatar: false,
    message: 'Open the Widget? 🍄' 
})

Open a teaser with quick actions and avatar

window.moin.teaser({
    showTeaser: true, 
    showAvatar: true,
    message: 'Open the Widget?',
    quickActions: [
     {text: 'yeah!', intent: 'intent_identifier_1'},
     {text: 'NO!', intent: 'intent_identifier_2'}
    ]
})

Results in:
api_teaser

*** Altenative, more compact Param description ***

{
  showTeaser: Boolean [Default: true], // display teaser
  showAvatar: Boolean [Default: true], // display the avatar
  message: String  [Default: '']// teaser message
  quickActions: Array [Default: []]// possible teaser quick actions 
}

Each teaser will overwrite the teaser before it.

# hideWidget()

# Arguments

none

# Usage

Hide the widget Bubble, Teaser and the Widget itself when it is showing. Does nothing if already hidden.

window.moin.hideWidget()

# showWidget()

# Arguments

none

# Usage

Show the widget again after a hideWidget call.

window.moin.showWidget()

# addContext({context})

# Arguments

context object

# Usage

Add context object to conversation. Only use this if you know what you are doing!

window.moin.addContext({context})

//Example
window.moin.addContext({user_email: "dev@moin.ai"});

# getContext()

# Arguments

context object

# Returns

[context]

# Usage

Get array of manually added context objects.

window.moin.getContext()

# setWidgetzIndex(index)

# Arguments

new z index value of the whole widget

# Usage

Set the zIndex of the widget for compatibility with other elements on the site.

window.moin.setWidgetzIndex(index)

# setPosition({ bottom, right, unit})

# Arguments

as a json object bottom: relative to bottom
right: relative to right
unit: unit that is used. default: px, (Important: % and em are not reliable)

# Usage

Move widget icon. The widget will ALWAYS open to the top left of the icon.

window.moin.setPosition({ bottom: '100', right: '100', unit: 'px' })

# on(event, callback)

# Arguments

event: eventtype you wish to register on for, values: 'widget.interaction' , 'user.click', 'user.input'

# Usage

Register a function in the on event handler to receive a specific type of event

        window.moin.on('widget.interaction', function (data)  {
          console.log('CUSTOMER EVENT WIDGET HANDLER widget.interaction', data)
        })

        window.moin.on('user.click', function (data)  {
          console.log('CUSTOMER EVENT CLICK HANDLER user.click', data)
        })

        window.moin.on('user.input', function (data)  {
          console.log('CUSTOMER EVENT INPUT HANDLER user.input', data)
        })